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Instead of sending the messages manually, AutoDS will send 3 messages to your buyers and save this time for you.
After the automated orders are done by AutoDS, the details of your order will be updated automatically, including the tracking number and order ID. This information will be added automatically to your messages using dynamic params.
AutoDS will do the full followup for you, starting from the “order received” message, up to the “order completed” message.
Follow the steps and link your store to AutoDS.
If you have an existing AutoDS account, you can click the “Add eBay account” button to start the process and connect a new eBay store.
Go to Settings → Plans & Add Ons → and activate the Orders Processor to start utilising Automatic Messages to Buyers.
Process your orders using the AutoDS Helper Chrome extension for manual ordering, or use the auto ordering system of AutoDS.
If you choose to process the order manually, you need to add the order ID in the relevant field in the Orders page.
If an order was processed without the automated orders’ system, or the supplier is not supported for automatic orders, you can change the order’s status accordingly, (e.g. “shipped” when the order has received a tracking number), and the messages will be sent automatically.
In case the order was processed automatically, you do not need to do anything. AutoDS will do everything for you!
Enjoy your new happy customers, and watch your feedback rates go up even by more than 60%!
Sit back and enjoy your free time while AutoDS will automate everything for you!
The message will be sent after the order was processed automatically, or when you change the status to “Ordered” manually.
When AutoDS updates the tracking number for you, or you update the tracking number manually, AutoDS will send out the second message to inform the buyers about the tracking number update.
After the product has arrived, it’s time to ask for a feedback rate from the customer. AutoDS will send this message for you, with a direct link to leave you positive feedback.
You can use dynamic content fields to personalize your messages. The fields can contain details of your customer (for example name, etc.) or any details relevant to order.
In cases where you receive international orders, you can configure the last message to be sent later, to avoid confusing situations for your buyers, in case the item has not been delivered yet.
The messages are already available for you on AutoDS and can be configured and modified easily.
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