eBay Latest Updates About The Coronavirus Pandemic – The Full Guide

Unless you’ve been living under a rock, you’d know about all the chaos in the world caused by the Coronavirus (COVId-19) Pandemic.

The COVID-19 Pandemic affects every single sector, including Dropshipping. And, more explicitly, dropshipping on eBay due to eBay’s policies and updates to protect their customers.

Here we will be covering all the latest announcements and updates and how we can adapt so we can avoid problems and increase our profits during Coronavirus Pandemic.

Selling Face Masks & Hand Sanitizers

eBay US started removing all listings that are selling face masks, including N95, N100, and surgical masks. Also, hand sanitizers. All of this to prevent price gouging.

It’s against eBay Policies to use words on the title or the description that make health claims or misuse keywords like “Coronavirus”, “COVID-19”, “2019nCoV”, “Coronavirus Protection” and so on.

Also, listings that attempt to profit from the Coronavirus outbreak are prohibited and will get removed.

If you are planning to list any of the above types of products and price them higher or misuse keywords, DO NOT LIST THEM.

If you already have these products in your store, we highly suggest you go and remove them.

It is severe as it first violates the US Laws and regulations, also the eBay policies.

Temporary Customer Service Phone Delays Due to COVID-19

eBay is like any other business, have to follow the local health authorities during the COV-19. Therefore, the eBay customer service team is slowly transitioning to work from home. Because of that, you may already notice that now, you might have to wait a little bit longer than usual. 

eBay promises us as sellers that they will respond to all calls as soon as they can. In the meantime, eBay urges dropshippers and sellers to use the eBay seller help and eBay seller center to find answers to common questions.

Protecting Seller Performance During COVID-19

eBay is fully aware that due to the Coronavirus outbreak, some delays can happen to some orders. Therefore, eBay decided to stop penalizing sellers for being unable to fulfill the orders at their time.

So basically, you have nothing to worry about, your Seller Performance Standards will not be negatively impacted during the Coronavirus outbreak.

Your eBay account will be protected from being downgraded from top-rated seller to above standard. Also from above standard to bellow standard. This cut loose apply between March 20th till June 20th.

Deferring Selling Fees for 30 Days

eBay will temporarily defer the selling fees for eligible Store subscribers for 30 days.

eBay is deeply committed to supporting us as dropshippers during the CoronaVirus pandemic. eBay wants to relieve some of the pressure that dropshippers are facing and give you the flexibility needed to sustain your business.

eBay is on our side, our job now as dropshippers is to list as many products as we can and provide the best customer support as we used to do. Also, to do our best to fulfill orders.

In times like this, it is very important to be optimistic. Take this eBay’s 30-days deferment of fees as a motivation to increase your sales, upload new listings and optimize your existing listings.

Conclusion

By now, you know all the latest eBay updates about COVID-19 Pandemic and precisely what you should do. We will keep you posted and upgrade the article whenever there is a new update. For now, take care of yourself and your family, and happy dropshipping!

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